Turn Managers into Confident Leaders!

A chance to hone management skills and understand what is expected of managers in the new world of work. We take you through the strategies which will get the most out of your team, measure productivity and create personal development plans. This module also covers effective listening, body language, negotiation, how to influence people and give clear instructions.

We work through the legal framework for EDI in the workplace and use practical exercises to demonstrate how you can apply this within a work setting. We also look at how unconscious bias can impact managers and how we can actively adjust for this in leadership. This core learning will help delegates understand the importance of inclusion and how it can be leveraged to improve the performance of their organisation as well as reduce the risk of grievances and tribunals in the workplace.

From crafting an ideal job description to developing an onboarding process that helps build employee retention rates, this session will take you through everything you need to know about recruitment, onboarding and probation. You’ll learn interview techniques, job offer processes and negotiation. We do this within a legal framework so you understand the levels of compliance required in this process.

A popular module with past cohorts that can help reduce the anxiety and stress around these difficult situations. This module walks you through key techniques that can prevent unwanted behaviours before they happen and set boundaries to reduce bad habits within the team. At the end of this module, you’ll feel confident in handling any future conflict.

Getting the best out of your team also means managing their performance. Yet, a performance review can strike fear into the heart of even your top talent. In this session, we look at how to deliver constructive feedback which helps align employees’ career goals with those of the business. This module also includes coaching for performance and techniques to support development and performance reviews.

Absence management can vary in complexity which is why this module looks at key techniques to manage different types of absence to achieve the best outcomes. We cover absence prevention with employee health and wellbeing. We also look at how a case management approach can support the best outcomes for the business.  Now includes Mental Health First Aid qualification.

Leaders need a different approach to traditional top-down management to develop high-performing teams. In this final module, we pull together everything learned in the previous six sessions to create a framework and roadmap for future management challenges. It is finished with a Dragon’s Den style presentation to business experts, who will give clear feedback on your next steps.